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Returns & Exchanges

It's free and easy to return or exchange with us!!!

What is our return policy?

We are happy to guarantee a full refund, store credit or exchange within 30 days of your purchase in the USA. For international returns, we accept exchanges within 45-days of purchase. Unfortunately, we cannot refund shipping fees on any internationa

How do I return or exchange an item?

To initiate a return, please go to our Returns & Exchanges page and print out a return shipping label. For the easiest and most eco-friendly option, we recommend using Happy Returns®. It’s completely free and allows for box-free, label-free returns a

Should I pay a shipping fee for the return?

Returns are free and easy with us! However, please note that our return policy may differ during sales, so be sure to check HERE for details on that. Once we receive and inspect your returned item(s), we’ll process your refund within 48 hours. For ex

What is the Happy Returns® drop-off option?

Happy Returns® is a convenient, free service that allows you to return your items without the need for a box or shipping label. Simply drop off your return at a nearby Happy Returns location, and they’ll handle the rest. You can find a Happy Returns®

When will my exchange order be shipped?

For standard exchanges, your new item will be shipped as soon as we confirm that your return package is on its way back to us. Once your exchange order has been processed, you’ll receive an email confirmation along with a tracking number so you can e

When and how will I receive my Store Credit?

Once we receive and inspect your returned item(s), your store credit will be issued promptly. You’ll receive an email confirmation with all the details, and the store credit will be available for use on any future purchase. Please note, store credit

My item is damaged, what should I do?

We’re so sorry to hear about this! Let’s make it right for you. To start the process, please initiate a return for an exchange via our Exchanges/Returns page. Here’s what to do during the return process:. Please email us at [email protected] wi