How can I check the status of my order?
To check the status of your please click HERE!
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Order Status
Get all information on your order status here!
When will my order be shipped?
Orders are usually shipped within 1 business day from our warehouse, except for pre-order items. For orders with overnight shipping, we apply priority processing with the aim of same-day shipping if placed before 12 p.m. PST. If your order is placed
I made a mistake, can I edit my order?
If you would like to make changes to your order, please email us at [email protected] or contact us with the details of the changes within 1 hour of your purchase. We will do our best to assist you in modifying your order. However, please note
Can I edit my shipping/billing address?
If you would like to edit your SHIPPING ADDRESS, please email us at [email protected] or contact us with the updated address details within 1 hour of your purchase. We will make every effort to ensure your order is sent to the correct address.
How do I cancel my order?
All orders are processed within 48 hours or less. If you would like to edit or cancel your order, you can contact us at [email protected] within 1 hour of your purchase and we will do our best to cancel or modify your order.
How do preorders work?
When purchasing multiple items, especially if some are on preorder, please be aware that the entire order will be shipped once the preordered item/s is/are restocked. The website displays the restocking date for your reference. If you have any questi