Returns and ExchangesUpdated a month ago

Returns follow our standard returns process.

• You can initiate a return during your trial period.

• If a return is initiated, your trial timer pauses.

• You are charged only for the items you keep.

Exchanges are handled like regular orders. To get started, please initiate your return through our Returns Portal here: Exchanges/Returns

Need Help?

If you have questions about your Try Before You Buy order, our Customer Care team is here to help.

Please feel free to reach out to us anytime HERE, and our Customer Care team will be happy to assist you.